Pocket Hose Pocket Hose

Get Answers To Your Questions About Pocket Hose

I ordered my Pocket Hose and it said shipping will take 3-6 weeks. Why so long?

Shipping MAY take 3-6 weeks. Throughout different times of the year demand is greater than others, so we always state 3-6 weeks. However, we always do our best to plan for those times of the year so we can avoid “back orders.”

Help! I placed an incorrect order. How can I change this?

What you want to do is call this toll free number for customer service: 1-855-235-2083. To find your order they will need your phone number (or email address if you provided it), last name, and zip code. They will absolutely get your order fixed for you. Keep in mind order processing takes a full 24 hours, so they may not have your order in the customer service system until at least 24 hours after you've placed your order.

I ordered Pocket Hose, but I haven't been charged yet. When should I expect to be charged?

We process your order within 24 hours, but we do not charge your card for the purchase until the order is shipped to your address.

Can you connect 2 Pocket Hoses together?

Yes, you can easily connect 2 Pocket Hoses. Attach one to the faucet, and then attach the second hose to the first. When you want to turn on the water, make sure both hoses' valves are switched on as well.

When will the Pocket Hose be available in stores?

The Pocket Hose is in stores now! It is available in most major retail chains including Walgreens, CVS, Rite Aid, Walmart, Target, Safeway, Fred Meyers, Mejers, Kohls, and other local retailers.